Disqualified Consent Forms
Occasionally an Educator will submit a consent form and later receive a "Disqualified" status. Disqualified means an issue occurred which makes the caregiver ineligible to work in childcare. This needs to be addressed before the educator can start or return to work.
Common reasons for disqualification:
- The name submitted on the consent form conflicts with the name on the IdentoGo fingerprint receipt
- The educator's fingerprints expired (due every 3 year)
- Child welfare substantiation
- Felony arrest/misdemeanors on background check
Letters will be sent to both the provider and caregiver stating the reason for the disqualification. Once the letter is received, the educator will need to login to their I-LEAD account and re-submit their consent form with supporting documents that prove their eligibility to work in a child care setting.
List of disqualifying crimes:https://www.in.gov/fssa/carefinder/files/Disqualifying-_Crimes.pdf
Who to Contact:
Providers, please contact your consultant or firstname.lastname@example.org instead of removing a disqualified educator from the roster. The educator needs to stay on the Associated Educator roster as "Disqualified" to have access to another consent form to complete on their account.
Instructions for Disqualified Educator:
When the educator has made the corrections to their account profile or has the proper documentation to upload, the educator will need to log back into their account and click "Begin Consent Form" to complete their new consent form. This time though, the "Documentation" section on page 3 will prompt them to upload the supporting paperwork, ID, or fingerprint receipt from IdentoGo. Please review the uploaded files before submitting to verify all items can be easily read. Once the new consent form is signed and submitted, the supporting documents will be used to re-determine eligibility to work in a child care setting.
Upload Notes: To upload documents, please either scan or take a picture on your device and upload it to the appropriate section. Make sure anything on the file can be easily ready. If the file size is too big for upload, you will receive an error message. Make sure images are saved in "jpeg" or "pdf" format, are less than 100KB in size, and scanned documents are less than 300 dpi.
If the consent form is signed and submitted successfully, a message will appear confirming the submission and you will be re-routed to the I-LEAD Dashboard. The "Begin Consent Form" will disappear and the counter will reset and say "Current consent form expires in 364 days on...[the next expiration date]".
Please complete the annually required consent form 90 days before it expires.
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Need Additional Help?
Please contact the Solution Center at 1-800-299-1627 or email the Solution Center.
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